The Manager's Role in Onboarding

Managers have the greatest influence on a new hire's onboarding experience. Research suggests that the relationship with one's manager is among the strongest predictors of new hire retention and success. **Why Manager Involvement Matters** - Managers set expectations and priorities - They provide feedback and coaching - They connect new hires to resources and people - They model organizational culture - Their engagement signals the new hire's value **Manager Responsibilities During Onboarding** **Before Day One** - Prepare the team for the new hire - Ensure workstation and equipment are ready - Plan the first week's activities - Schedule regular check-ins **First Week** - Welcome personally on day one - Make introductions to key contacts - Clarify role expectations - Provide context on team goals and priorities - Check in daily **First Month** - Meet at least weekly - Provide regular feedback - Monitor progress and adjust support - Connect to resources as needed - Address concerns promptly **Preparing Managers for Success** Organizations should: - Train managers on their onboarding responsibilities - Provide checklists and resources - Hold managers accountable for onboarding outcomes - Gather feedback on manager effectiveness - Recognize managers who excel at onboarding Don't assume managers know how to onboard effectively-provide clear expectations and support.