How to
How to roll back a training update across locations
When an update goes wrong, restore network-wide in minutes: identify the bad version, restore the prior course, re-assign affected cohorts, and document the incident.
Step-by-step
Identify the bad version
On the course's Versions tab, you'll see every published version with a timestamp and changelog. Scan recent quiz-score data and learner feedback flags - a sudden score drop or spike in 'this is wrong' reports usually identifies the bad version within minutes. Note the version number you want to roll back from and the prior good version to restore.
Restore the prior course version
From Versions, click 'Restore' on the last good version. Aristotl makes the restored version the active published version network-wide. Existing learners mid-course see the restored content on their next module load; learners who completed the bad version get a flagged record in completion data. The course returns to the prior known-good state in under 30 seconds.
Re-assign affected cohorts
From the completion dashboard, filter to learners who completed under the bad version. Bulk-select and re-assign the restored course with a tight deadline (e.g. 7 days). Aristotl sends 'training update - please retake' notifications. The re-assignment supersedes the bad-version completion record so audit reports reflect the corrected state. Affected learners are flagged until they re-complete.
Document the incident and prevent recurrence
Add a note to the course's incident log: what changed, when it was detected, who was affected, what was restored. Aristotl preserves this alongside the version history. For high-stakes courses (compliance, food safety), enable mandatory two-step review on future updates - a second HQ approver must sign off before publish. The incident becomes an artifact your audit trail benefits from.